Please ship back the product(s) to the respective shipping branch in the original packaging with any accessories as
advised by the Customer Service Support. Failure to do so may invalidate the warranty.
We will not accept return of product(s) that are not compatible with your system configuration or damaged during
shipment to and fro or misused by customer / shipping carrier or hold by custom.
FAQ on Refurbished Phones
Q: Is refurbished phone second hand?
A: Yes, refurbished phones from China are used or second-hand phones, which have been re-conditioned to make them look like new. The motherboard is still original.