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We aim to respond to your query within 24 hours during our normal working hours. If in any case, you do not receive a reply from us within 24 hours with concern to your query, it could be due to that we are contacting our suppliers/authors/our assigned branch or that it is a weekend or we are on public holidays in our country. 


Our Customer service hours of operation (Hong Kong Time)


Monday to Friday from 9:30AM to 6:30PM 
Saturday from 9:30AM to 1:00PM
We are closed on Sunday and Public Holidays